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PC Support

PC Support

Our rates for these services are divided into two classes – Business and Residential. It is essential that we use a differential as performing these services in a business environment can be quite complicated and often very extensive.

Hourly rate for business service – $80
Hourly rate for residential service – $60

Hourly rates begin with a 1 hour minimum and are charged at 1/2 hour increments beyond the first hour.

Virus & Spyware Removal

The system is completely infected and rendered either useless or performance degraded. We will clean the entire system of all spyware and malware. We will clean the entire system of all viruses and replace the current antivirus software with a top rated antivirus software system. New antivirus software will be registered for a 12 month license. Requires a free license renewal by user every 12 months.

Security & Performance

The system runs sluggishly and has the capability of becoming infected with viruses, spyware and malware. We will install a top rated antivirus software system registered for a 12 month license. We will perform system updates and improve PC speed and performance.

Stand Alone PC Tune-Up

The system runs sluggishly. User is satisfied with current antivirus software. We will scan for spyware, perform system updates and improve PC speed and performance.

Desktop/Laptop Setup without Data Transfer

Unpack and setup new system. Includes setup for existing ISP and email.

Desktop/Laptop Setup with Data Transfer

Unpack and setup new system. Includes personal data transfer, setup for existing ISP and email.

Printer Help

Unpack and setup new printer. Install and configure local or network printer drivers and software. Troubleshoot existing printer setup, drivers and software.

Software Help

Install and configure software. Troubleshoot existing software installations. Advise customer of any compatibility issues with current software or with software upgrades.

Desktop/Laptop Hardware Installation or Upgrade

We will install a customer supplied component or evaluate a system for upgrade possibilities and install desired components. This service requires an initial evaluation for which we will supply you with a verbal/written estimate.

Desktop/Laptop Hardware Repair

This service requires an initial evaluation for which we will supply you with a verbal/written estimate for repair.